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TOZO Audio’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a TOZO Audio product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please ensure the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for purchases made outside Bangladesh.
TOZO Audio's Warranty Period is 8 months from the Date of Invoice for all products.
No Sound Output
Doesn't turn on
Any other manufacturing defect
Wear and tear from usage
Cosmetic flaws
Wire/cord tearing
Damages to accessories
Any other accidental damage
Natural disasters or animal-related damages
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OUR PHYSICAL STORE WILL BE CLOSED FROM MARCH 31 TO APRIL 5, 2025, AND WILL REOPEN ON APRIL 6, 2025.
OUR ONLINE STORE WILL REMAIN OPEN: HOWEVER, ALL ORDERS PLACED AFTER MARCH 29TH WILL BE DISPATCHED FROM APRIL 6, 2025 ONWARD.