Softears's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a Softears product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Softears's Warranty Period is 1 Year from the date of the Invoice for the following products:
- All consumer products
Eligibility for warranty
- Manufacturing Defects
- One side not working
- Both sides not working
- Channel imbalance
- Crackling Sound
- Any other manufacturing defect
Non-Eligible for warranty
- Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal related damages