All EPZ products are engineered for durability; in the unlikely event that an EPZ product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle warranty claims for the purchases made outside Bangladesh.
EPZ's Warranty Period is 1 year from the date of the invoice for the following Products.
Eligibility for warranty
- Manufacturing Defects
- One side not working
- Both sides not working
- Channel imbalance
- Crackling Sound
- Mic/Remote not working
- Any other manufacturing defect
Non- eligible for warranty
- Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal-related damages