Meze headphones undergo a meticulous development process whereby every possible aspect is refined. They engineer with durability in mind. In the unlikely event that a Meze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please note that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Meze's Warranty Period is 1 Year from the date of the Invoice for the following products.
- Meze - 99 Neo
- Meze - 12 Classics
- Meze - 99 Classics
Meze's Warranty Period is 2 Years from the date of the Invoice for the following products.
- Meze - Rai Penta
- Meze - Rai Solo
- Meze - Empyrean
- Meze - LIRIC
- Meze - ELITE
- Meze - 109 PRO
Eligibility for warranty
- Manufacturing Defects
- One side not working
- Both sides not working
- Channel imbalance
- Crackling Sound
- Mic/Remote not working
- Any other manufacturing defect
Non-Eligible for warranty
- Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal related damages