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Frequently Asked Questions (If you have any issue with the product, please kindly check this list first. If your question is not covered, please let us know first before further action, thank you for your kind cooperation.)
Q: Does the TC35B support all types of Type-C smartphone?
A: It’s tested to be compatible with various of Type-C smartphone from brands such as Samsung, Xiaomi, Oppo, Vivo, Meizu, Huawei, etc. All the phones have no issue in playing music, but some of them don’t support in-line control volume adjustment.
Q: Does the TC35B support iPad Pro?
A: Yes
Q: Why the in-line control volume adjustment is invalid while answering phone call?
A: If you find the in-line control volume adjustment invalid or other issues, it’s suggested to take out the earphone and use the microphone to answer your phone call. Since the line control function of phone differs from brand to brand, and some phones have special specifications for accessory agreement, so that it may make them not compatible that perfectly.
Q: Will the metal adapter break the Type-C port on my phone?
A: The Type-C interface on the phone would have gone through dozens of high-strength tests during the production, and the force of using the adapter is almost the same as that of using the charging cable. So if use properly, there is no need to worry about damage.
Q: Is there a need to download a driver before use?
A: When use with smartphone, Tablet PC, iPad Pro, etc, simply plug and play; When use with computer, no driver needed for Windows 10 and OS systems, but a special driver is required for Windows 7/8/XP system (ask support for the download driver link).
ddHiFi TC35B/TC35i USB type-C/lightning to Jack 3.5 Cable Ada
ddHiFi TC35B/TC35i USB type-C/lightning to Jack 3.5 Cable Ada
Excellent product. Bang for the money, totally.
ddHiFi TC35B/TC35i USB type-C/lightning to Jack 3.5 Cable Ada
ddHiFi TC35B/TC35i USB type-C/lightning to Jack 3.5 Cable Ada
DDHIFI’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a DDHIFI product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
DDHIFI's Warranty Period is 1 Year from the Date of Invoice for all products.
Eligibility for warranty
Manufacturing Defects
No Sound Output
Doesn't turn on
Any other manufacturing defect
Non- eligible for warranty
Physical Damages
Wear and tear from usage
Cosmetic flaws
Wire/cord tearing
Damages to accessories
Any other accidental damage
Natural disasters or animal related damages
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