Simgot's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that an Simgot product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
For warranty claims, replacement product will be given on ex-inventory basis and will be subject to availability of the product.
Should any warranty issues arise, the decision of the manufacture is final.
Simgot's Warranty Period is 1 Year from the date of the Invoice for the following products:
Eligibility for warranty
One side not working
Both sides not working
Mic/Remote not working
Any other manufacturing defect
Non-Eligible for warranty
Wear and tear from usage
Damages to accessories
Damages caused by unsupported accessories or equipment
The product have been modified in any way or the product is forcefully opened by an uncertified technician
Any other accidental damage
Natural disasters or animal related damages
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