Warranty Policy- TOZO

TOZO Audio’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a TOZO Audio product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please ensure the issue with your product is eligible for a warranty claim.

Please be advised that Gears For Ears is not authorized to handle the warranty claims for purchases made outside Bangladesh.

TOZO Audio's Warranty Period is 8 months from the Date of Invoice for all products.

Eligibility for warranty

Manufacturing Defects

• No Sound Output

• Doesn't turn on

• Any other manufacturing defect

Non-eligible for warranty

Physical Damages

• Wear and tear from usage

• Cosmetic flaws

• Wire/cord tearing

• Damages to accessories

• Any other accidental damage

• Natural disasters or animal-related damages