Warranty-MEZE AUDIO

Meze headphones undergo a meticulous development process whereby every possible aspect is refined. They engineer with durability in mind. In the unlikely event that a Meze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

Please note that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

Meze's Warranty Period is 1 Year from the date of the Invoice for the following products. 

• Meze - 99 Neo
• Meze - 12 Classics
• Meze - 99 Classics

Meze's Warranty Period is 2 Years from the date of the Invoice for the following products.

• Meze - Rai Penta
• Meze - Rai Solo
• Meze - Empyrean
• Meze - LIRIC
• Meze - ELITE
• Meze - 109 PRO

Eligibility for warranty

• Manufacturing Defects
• One side not working
• Both sides not working
• Channel imbalance
• Crackling Sound
• Mic/Remote not working
• Any other manufacturing defect

Non-Eligible for warranty

• Physical Damages
• Wear and tear from usage
• Cosmetic flaws
• Wire/cord tearing
• Damages to accessories
• Any other accidental damage
• Natural disasters or animal related damages