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  • Warranty-Meze

    Meze headphones undergo a meticulous development process whereby every possible aspect is refined. They engineer with durability in mind. In the unlikely event that a Meze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

    Please note that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

    Meze's Warranty Period is 1 Year from the date of the Invoice for the following products. 

    • Meze - 99 Neo
    • Meze - 12 Classics
    • Meze - 99 Classics

    Meze's Warranty Period is 2 Years from the date of the Invoice for the following products.

    • Meze - Rai Penta
    • Meze - Rai Solo
    • Meze - Empyrean
    • Meze - LIRIC
    • Meze - ELITE
    • Meze - 109 PRO

    Eligibility for warranty

    • Manufacturing Defects
    • One side not working
    • Both sides not working
    • Channel imbalance
    • Crackling Sound
    • Mic/Remote not working
    • Any other manufacturing defect

    Non-Eligible for warranty

    • Physical Damages
    • Wear and tear from usage
    • Cosmetic flaws
    • Wire/cord tearing
    • Damages to accessories
    • Any other accidental damage
    • Natural disasters or animal related damages