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  • Warranty Policy - Dunu

    DUNU’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a DUNU product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
    Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
    DUNU's Warranty Period is 1 Year from the Date of Invoice for all products.


    Eligibility for warranty

    Manufacturing Defects

    • No Sound Output
    • Doesn't turn on
    • Any other manufacturing defect
    Non- eligible for warranty

    Physical Damages

    • Wear and tear from usage
    • Cosmetic flaws
    • Wire/cord tearing
    • Damages to accessories
    • Any other accidental damage
    • Natural disasters or animal related damages