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  • Warranty Policy-Cayin

    Cayin’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a Cyin product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

    Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

    Cayin's Warranty Period is 1 Year from the Date of Invoice for all products.


    Eligibility for warranty

    Manufacturing Defects

    • No Sound Output

    • Noise while Charging

    • Buttons Not Working

    • Not charging

    • Doesn't turn on

    • Any other manufacturing defect

    Non- eligible for warranty


    Physical Damages

    • Wear and tear from usage

    • Cosmetic flaws

    • Wire/cord tearing

    • Damages to accessories

    • Any other accidental damage

    • Natural disasters or animal related damages