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  • Warranty Policy- Audeze

    Audeze's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that an Audeze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

    Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

    Audeze's Warranty Period is 1 Year from the date of the Invoice for the following products:

    • Audeze - Mobius
    • Audeze - Penrose

    Audeze's Warranty Period is 3 Years from the date of the Invoice for the below products. All other natural materials and parts including accessories are covered under a 1-year warranty.

    • Audeze LCD-4
    • Audeze LCD-2
    • Audeze LCD-3
    • Audeze LCD-X
    • Audeze LCD-XC
    • Audeze Sine
    • Audeze Sine DX
    • Audeze EL-8 Closed Back
    • Audeze EL-8 Open Back
    • Audeze iSine VR
    • Audeze iSINE 10
    • Audeze iSINE 20
    • Audeze LCDi4

    Eligibility for warranty

    • Manufacturing Defects
    • One side not working
    • Both sides not working
    • Channel imbalance
    • Crackling Sound
    • Mic/Remote not working
    • Any other manufacturing defect

    Non-Eligible for warranty

    • Physical Damages
    • Wear and tear from usage
    • Cosmetic flaws
    • Wire/cord tearing
    • Damages to accessories
    • Any other accidental damage
    • Natural disasters or animal related damages