Audeze's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that an Audeze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Audeze's Warranty Period is 1 Year from the date of the Invoice for the following products:
-
Audeze - Mobius
-
Audeze - Penrose
-
Audeze - Maxwell
-
Audeze - MM100
Audeze's Warranty Period is 3 Years for the drivers from the date of the Invoice for the below mentioned products only. Other parts including accessories are covered under a 1-year warranty.
-
Audeze LCD-4
-
Audeze LCD-2
-
Audeze LCD-3
-
Audeze LCD-X
-
Audeze LCD-XC
-
Audeze Sine
-
Audeze Sine DX
-
Audeze EL-8 Closed Back
-
Audeze EL-8 Open Back
-
Audeze iSine VR
-
Audeze iSINE 10
-
Audeze iSINE 20
-
Audeze LCDi4
Eligibility for warranty
-
Manufacturing Defects
-
One side not working
-
Both sides not working
-
Channel imbalance
-
Crackling Sound
-
Mic/Remote not working
-
Any other manufacturing defect
Non-Eligible for warranty
-
Physical Damages
-
Wear and tear from usage
-
Cosmetic flaws
-
Wire/cord tearing
-
Damages to accessories
-
Any other accidental damage
-
Natural disasters or animal related damages
Refurbished Audeze products' Warranty Period is 6 months from the Date of Invoice for all products.
Eligibility for warranty
-
Manufacturing Defects
-
One side not working
-
Both sides not working
-
Channel imbalance
-
Crackling Sound
-
Mic/Remote not working
-
Any other manufacturing defect
Non-Eligible for warranty
-
Physical Damages
-
Wear and tear from usage
-
Cosmetic flaws
-
Wire/cord tearing
-
Damages to accessories
-
Any other accidental damage
-
Natural disasters or animal related damages