Warranty Policy-EPZ

All EPZ products are engineered for durability; in the unlikely event that an EPZ product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

Please be advised that Gears For Ears is not authorized to handle warranty claims for the purchases made outside Bangladesh.

EPZ's Warranty Period is 1 year from the date of the invoice for the following Products.

Eligibility for warranty

• Manufacturing Defects
• One side not working
• Both sides not working
• Channel imbalance
• Crackling Sound
• Mic/Remote not working
• Any other manufacturing defect

Non- eligible for warranty

• Physical Damages
• Wear and tear from usage
• Cosmetic flaws
• Wire/cord tearing
• Damages to accessories
• Any other accidental damage
• Natural disasters or animal-related damages