In the unlikely event that a CLOUDECHO AUDIO product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
CLOUDECHO AUDIO's service warranty period is 1 Year from the Date of Invoice for all products.
Eligibility for warranty
- No Sound Output
- Noise while operating
- Buttons Not Working
- Doesn't turn on
Non-eligible for warranty
- Physical Damages
- Damaged external power supply due to a faulty connection at the user's premises
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or handling related damages