Audeze's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that an Audeze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Audeze's Warranty Period is 1 Year from the date of the Invoice for the following products:
- Audeze - Mobius
- Audeze - Penrose
- Audeze - Maxwell
- Audeze - MM100
Audeze's Warranty Period is 3 Years for the drivers from the date of the Invoice for the below mentioned products only. Other parts including accessories are covered under a 1-year warranty.
- Audeze LCD-4
- Audeze LCD-2
- Audeze LCD-3
- Audeze LCD-X
- Audeze LCD-XC
- Audeze Sine
- Audeze Sine DX
- Audeze EL-8 Closed Back
- Audeze EL-8 Open Back
- Audeze iSine VR
- Audeze iSINE 10
- Audeze iSINE 20
- Audeze LCDi4
Refurbished Audeze products' Warranty Period is 6 months from the Date of Invoice for all products.
Eligibility for warranty
- Manufacturing Defects
- One side not working
- Both sides not working
- Channel imbalance
- Crackling Sound
- Mic/Remote not working
- Any other manufacturing defect
Non-eligible for warranty
- Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal related damages